How We Help
Fewer blind spots. Fewer surprises. Fewer failures.
When systems are changing at speed, cracks can form where you least expect them. Spike makes sure your retail tech keeps up - without outages, costly delays or unexpected failures.
We do this with our unique FLOW System.
FLOW is for you
if you're struggling with:
- High business pressure to deliver new technology and features
- Frequent outages, rollbacks, and poor change quality
- Sub-par system performance, speed and scalability
- Slow deployment frequency and long lead times for changes
- Ineffective processes, discipline, or leadership in managing change
- Poor transparency, lack of timely information for decision-making
- Limited skills and capability blocking effective testing
- Outdated QA approaches and lack of modern tools and techniques
- Previous failures in test improvement activities
- Poor value from outsourced test providers
- Lack of expertise to land transformative change projects at pace and prove the smooth integration of old and new technology
Change Flow Maximisation Experts for Retail Technology
Make changes with confidence, not crossed fingers.
Accelerated pace of tech change while maintaining quality
Deliver more and more business value with lightning-fast release of change and feature improvements that don't compromise on quality. Stay ahead of the curve and delight your customers with cutting-edge innovations!
Consistent, high-quality delivery and repeatable, reliable change
Enjoy peace of mind with dependable change releases. Consistency is key, and our reliable end-to-end test approach ensures your changes go live smoothly, keeping your commerce team happy and your customers loyal.
Reduced defects, fewer outages, higher production performance
Say goodbye to pesky glitches and downtime! We'll get you a robust tech stack that minimises defects and outages, boosts production performance and brings a fast, seamless shopping experience for your customers.
How does FLOW work?
FLOW brings together the right blend of people, tools and knowledge across all aspects of QA and testing, with a particular focus on ensuring the integration of both old and new across the retail technology value chain.It is a built on our experience of specific retail challenges, such as omnichannel integration and enhancing customer experience, then configured to give you a tailored solution.
We provide a hassle-free solution that manages all aspects of change quality, significantly reducing the workload of your engineering and business teams.
- QA strategy and planning
- Dashboards and real-time reporting tools
- Test preparation and execution
- Efficient use of automation
- Performance and speed
- Operational Readiness
- Business Acceptance
The Spike FLOW system ensures smooth technology rollouts, minimizes risks, and maximizes efficiency.
We do this through 4 distinct phases: Focus, Launch, Optimise, Wrap.
Focus
Prioritise critical work and establish your Clarity of Vision Blueprint.
Launch
Initiate key activities with precision and accuracy, build solid foundations for early wins.
Optimise
Deliver at pace and scale for informed and confident decision-making.
Wrap
Wrap up or wrap around. Review, learn and progress to the next goal.
The FLOW System:
Built for speed. Engineered for certainty.
Clarity of Vision Blueprint
in 1 month
Go-Live Certainty at Speed
within 6 months
Interested?
We're certain we can make a difference, to make sure you get change live quicker and with more confidence.
We guarantee our Clarity of Vision Blueprint and Go-Live Certainty at Speed commitments based on our success with other retailers.
Drop us a message and let's set up a chat to take you through how FLOW will transform your change activities!